Order Policy

You can order any product available on aadvikafabrics.com by using your registered account on the website. 

Please check the availability of a product before placing an order. All items displayed on the website are in stock. However, availability is only subject to the size and/ or color. In case an item is not available after you have placed your order, we will notify you via email. You can cancel or choose to change your order. In case you don’t receive any notification, the order will be cancelled automatically.

Once you place an order on aadvikafabrics.com you will receive an email acknowledgement. This e-mail will have the details of the products purchased, taxes and shipping charges if applicable. In the event of a problem in processing your order, we will notify you via e-mail or call you at the email address/telephone number provided on your order requesting further information.

Taxes, Duties & Charges

 Orders within India are inclusive of taxes and other charges.

Privacy Policy

We are aadvikafabrics.com and we operate/Manage the website, www.aadvikafabrics.com. We are a company registered in India (GSTIN #32DSHPS9011K1ZH), and our registered office address is ADVIKA ENTERPRISES, 1, BP8/272, MAIN ROAD, BALUSSERY, Kozhikode, Kerala, 673612. We are committed to protecting your privacy. 

We value your trust – This is the reason why we emphasize and care about your privacy. This Privacy Policy describes how we gather information from you when you visit www.aadvikafabrics.com and how we may use and share that information.

Our privacy policy can be subject to change from time to time, please review this policy to be aware of the changes.

By visiting our “website”, you are accepting the practices described in this Privacy Policy and the accompanying Terms and Conditions.

In this Privacy Policy, the words “we,” “us” and “our/ website” refer to aadvikafabrics.com

The Information We Collect

• Personally Identifiable Information (personal data) – Personal Data is information that identifies you or can be used to identify or contact you (collectively, “Personal Data”). Such Personal Data may include your name, address, email address, telephone number, date of birth or any other data required for signing up as a registered user on our website. 
• Billing information – If you purchase a product on our website, we will collect additional information such as name, billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details – aadvikafabrics.com collects this information via a third party vendor such as payment gateway providers or banking institutions.
• Other Information and Cookies – We may collect additional information, such other Information may include: (a) information that we automatically collect when you visit the website, such as your IP address, Internet service provider, browser type and language, referring and exit pages and URLs, date and time of your visit, amount of time spent on particular pages, what sections of the website you visit, number of links you click while in the website, and similar information concerning your use of the website; and (b) additional information that you voluntarily provide to us regarding your use and interest in our programs, offers, products, and services.
  
  We also use data collection via “cookie” technology on certain pages of the website. Cookies can enhance your online experience by automatically saving your preferences. Cookies also help us provide information that is targeted to your interests providing you with a better online experience on the website.
  
  If you object to the use of cookies for any reason, you may set your Internet browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. If you decline to receive cookies, you may have difficulty using certain features of the website.
  A note about tracking cookies Accept / Decline /Dismiss
  
  When you visit, access, or use the website, mobile site, application, electronic newsletter or widget that links to this Cookie Policy (collectively “website”) aadvikafabrics.com (“we”), Inc. and its “we” use cookies and other tracking technologies to deliver and improve the website, and to display relevant content, products, services and advertising.
  
  Our Privacy Policy explains these technologies and how you can control them.
  
  This notice is intended to appear only the first time you visit the website on any computer.
  
  Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties.
  
  We do not control the use of cookies by third parties.
• Behavioral Targeting / Re-Targeting / Advertisements on aadvikafabrics.com We partner with a third party ad network to either display advertising on our website or to manage our advertising on other websites. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide you targeted advertisements based upon your interests. All promotion mails from aadvikafabrics.com will be from info@advikabhagya.com.
• How We Use and Share Your Information To allow third-party service providers to assist us in providing and managing our services. We may make your Personal Information available to certain third-party service providers, such as contractors, agents or sponsors, who help us manage or provide our products and services.
  
  We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; Protect the rights of Advika and others. There may be instances when Advika may disclose your Personal Information, including situations where we have a good faith belief that such disclosure is necessary in order to: (a) protect, enforce, or defend the legal rights, privacy, safety, or property of Advika, our Affiliates or their employees, agents and contractors (including enforcement of our agreements and our terms of use); (b) protect the safety, privacy, and security of users of our products and services or members of the public; (c) protect against fraud or for risk management purposes; (d) comply with the law or legal process, including laws outside your country of residence; or (e) to respond to requests from public and government authorities including public and government authorities outside your country of residence.
  
  Any dispute regarding matters arising under the Agreement
  
  To complete a merger or sale of assets – We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
• Choice/Opt-Out/unsubscribe You may opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. You will continue to receive generic ads.
  
  If you want to remove your contact information from all aadvikafabrics.com lists and newsletters, please visit unsubscribe.
• Security Precautions Our Website has stringent security measures in place to protect against the loss, misuse or alteration of Personal Data, Billing Information, and Other Information that we have collected from you at the website.
  
  When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
  
  Please note: We do not keep your payment card details on file. We use third party providers, including CC Avenue, to process payments, and only these entities see your payment card details.
• Grievance Officer In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
  
  NAME: SOMANATHAN
  
  COMPANY NAME: ADVIKA ENTERPRISES
  
  ADDRESS: 1, BP8/272, MAIN ROAD, MAIN ROAD , BALUSSERY, Kozhikode, Kerala, 673612
  Email: info@advikabhagya.com
  
  Time: Mon to Sat 10:30 to 07:30 IST (Indian Standard Time)

 

Return & Shipping

Order Tracking – Once you place an order on aadvikafabrics.com you will receive an email acknowledgement. This e-mail will have the details of the products purchased, taxes and shipping charges, if applicable. In our next e-mail you will receive the shipping & tracking details of the purchased product/s within 48 hours, post the successful completion of your order.

In the event of a problem in processing your order, we will notify you via e-mail / whatsapp requesting further information.

• Charges– The charges for shipping products shopped at aadvikafabrics.com depends on the location to which you want your purchases to be shipped. We offer free shipping to customers residing in India.
• DeliveryThe purchased products from aadvikafabrics.com will be shipped to the address provided by you in our website. Please ensure to verify the address entered by you before confirming your order to avoid incorrect delivery. For orders within India, door to door delivery is not available. The courier would be sent to the DTDC branch nearest to PIN provided. In case of multiple orders, items may be shipped under single purchase orders. This is to facilitate quicker and safer shipping of various items. Your order dispatch time will be between 10.00 am to 6.00 pm unless otherwise specified. Advika is not responsible for delayed shipments in the event of service interruptions or failures caused by events, which are beyond the control of Advika. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier delays or cardholder’s credit card or bank delays or acts of God.
• Time Frame– We will always strive to deliver your products as per your schedule, however all products might not reach at the designated time. The delivery of your product is based on the type of product you have purchased. The orders placed during our business hours (India) will be shipped within 14 business days. Please note the: The delivery time can also vary based on the location as well. Customers within India can expect to receive their orders within 3 to 14 working days
• Our Service Providers– we have partnered with multiple service providers across different counties to ensure your purchased product reaches you safely and on time. Our courier service provider may not have a strong network in all countries hence in order to optimize shipping lead times we work with several different service providers across countries. A mail containing details of the service provider as well as the tracking information will be sent to you within 48 hours after an order is shipped from our warehouse.
• Shipping Charges– Shipping costs are free

Return Policy

Our international standards of quality control begin right from the initial stage of sourcing to the final stage of delivery.

Return and Exchange of any Advika product online or in-store is only possible under the following circumstances & only via a credit note.

• Damaged Goods
  Our products are carefully inspected before they leave our distribution centre; however, if you are still unsatisfied with your purchase please follow the instructions below. You must notify us via an email/Whatsapp with your order number within 2 days of receipt of your purchase from aadvikafabrics.com. A full account credit will be applicable for damaged products. Please note: Purchased items cannot be returned on the basis of color, patterns or designs. There could be a slight variation in color depending on the product.
• Incorrect Orders
  In case you have received an item which is not what you had originally ordered, please e-mail us with your order number within 48 hours. Please note: We will only be able to ship the correct order once we receive our wrongly sent merchandise in its original packaging.
• Terms of Return & Exchange
  Returned items must concur to our terms of returns & exchange

1. You must report the damage of goods within 48 hours of receipt via an email or Whatsapp
2. Once we confirm and accept your claim your returned merchandize must arrive at Advika within 15 days after you receive your order. After this we cannot guarantee the refund;
3. Purchased merchandise to be returned must be unused, unwashed and undamaged. aadvikafabrics.com will not be liable to incur shipping or insurance charges on merchandise that has been cancelled. We strongly recommend that you ship the merchandize via a service provider that insures you for the value of the goods.
4. Kindly ensure that the returned merchandize includes original labels, tag, receipt and other packaging, Advika reserves the right to refuse return or exchange in case of missing packaging.
5. All returns will be completed on a credit basis, excluding the cost of shipping. A credit note will be sent to you via e-mail and this can be redeemed during your next purchase.
6. Advika does not accept returns for any type accessories.

 

Payment Policy

PRICE 

Pricing for all the items available in aadvikafabrics.com is in the form of Rupees. Prices displayed for each product on the website is inclusive of local taxes.

ERRORS

In case of an error in the pricing due to a display or typography for any item in the online store, we will make the necessary changes as soon as possible to the website. In the event that the order has already been placed, you will be notified via email before the order is accepted. The order will then be confirmed/ cancelled only after we obtain a response from you regarding the same. aadvikafabrics.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

BILLING

Billing is an important process while making a purchase. You must provide complete and accurate billing information when you place your order. The order will only be dispatched once the billing process is concluded. The customer copy of the bill will be attached to your package.

PAYMENT METHODS

aadvikafabrics.com accepts all major Credit and Debit cards, PayPal and Net-banking.

PAYMENT GATEWAY

aadvikafabrics.com has signed with SIB (South Indian Bank) for accepting Credit card, Debit Card and Net-banking transactions. All transactions are securely managed by SIB payment gateway.

All credit card, Debit Card, Paypal and net banking transactions are processed over a secure encrypted connection, with the highest level of security and confidentiality. So no worries here!

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on advikarosni@gmail.com or please give us a call with your order number for any clarification.

SECURITY

aadvikafabrics.com places top most priority on the information you give us. For security purposes and as protection to our customers, all online orders are subject to credit card authorization and verification with the credit cardholder and issuing bank. aadvikafabrics.com reserves the right to cancel or delay an order due to verification process. Should this occur, an email notification will be sent to you.

If you see any charges on your credit/debit card for purchases made on aadvikafabrics.com, but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it and assist you to the best of our abilities.

INVALID TRANSACTIONS

In the case of invalid transactions – fraudulent or declined – The order will be put on hold and you will be notified of the same. In another case, if the payment is not made within an hour, the order will be cancelled by default.

Terms and Conditions

1. Welcome to www.aadvikafabrics.com. We provide our services to you, subject to the following terms and conditions. By using, shopping and registering in this site, you accept the following terms and conditions. Kindly peruse through them carefully.
2. All products information displayed on www.aadvikafabrics.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as given below. Advika reserves the right to accept or reject your offer, when you select and purchase the products displayed on our website. In case of minor, it will be deemed as the parent/ guardian making the transaction and accessing. These Terms and Conditions apply to all visits to and use of the Site, as well as to the Content (as defined hereafter), recommendations and services provided to you on or through the Site. By accessing and using this site, you signify your consent to abide by these Terms and Conditions in their entirety in addition to all other laws or regulations that apply to the Site, the Internet, and the World Wide Web. If you do not agree to these Terms and Conditions in their entirety, please do not use the Site.
3. In order to make a purchase you may optionally create a profile and User ID. In case, opting not to sign up for a User ID, you can directly go ahead with the purchase.
4. You also agree to provide true, accurate, current and complete information about yourself as prompted by www.aadvikafabrics.com’s registration form (such information being the “Registration Data”). Any information provided by you to us, will be protected as per our Privacy Policy. We will protect Your Information in accordance with our Privacy Policy. “Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. If you use the Site, you are responsible for maintaining the confidentiality of your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Advikabhagya.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately, by sending us a mail to info@advikabhagya.com or call or whatsapp us on +918848874818. If aadvikafabrics.com has reason to believe that there is likely to be a breach of security or misuse of the advika.in site, we may require you to change your password or we may suspend your account without any liability to advika.in
5. Prices may be modified as per the discretion of Advika. Advika reserves the right to update prices as well as change products listed on advika.in. Prices will be as displayed in the website for online purchasing. Store prices may differ from online prices and Advika reserves the right to change them without notice. Prices and availability of products are subject to change without notice.
6. Despite our best efforts, a small number of the items displayed in our site may be mispriced. If we discover a mispricing, we will do one of the following:
7. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item.
8. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
9. All information regarding credit/ debit card provided by you for availing our services on aadvikafabrics.com will be correct and accurate. We shall not be liable for any credit/ debit card fraud or utilising and sharing of such information by third parties. Advika will not utilise or share your credit/ debit card details to any third parties unless required for fraud verification by regulation of court order.
10. Advika reserves the right over the logo ‘Advik’ and the brand name ‘Advika’ as we own registered trademarks for the same. Any violation of our trademark, will be viewed seriously and will be liable for legal action. All information provided by Advika including product information, product details, photos, designs is our copyright.
11. All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of aadvikafabrics.com or its content suppliers. The compilation of all content on this site is the exclusive property of aadvikafabrics.com. All software used on this site is the property of aadvikafabrics.com or its software suppliers.
12. Modification of  Terms and Conditions of Service

• Advikabhagya.com may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on aadvikafabrics.com. You should regularly review the Terms & Conditions on advika.in. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to confirm, accept and abide by the modified Terms & Conditions of Use of this site.

• We at Advika believe in maintaining amicable and long term healthy relationships with all our customers. However, in case of any disagreement or complaint, it is agreed hereby that we may resort to negotiation and later thereon, submit to arbitration and such decision through arbitration shall be final and binding on the parties thereto. In all cases, Indian laws will prevail. Courts in Kozhikode city will have the jurisdiction in respect of any claim, dispute or any matter arising out of your purchase through aadvikafabrics.com.
• You agree to defend, indemnify and hold harmless www.aadvikafabrics.com which includes its employees, partners, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including advocate fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to aadvikafabrics.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
• Termination. This user agreement is effective unless and until terminated by either you or aadvikafabrics.com. You may terminate this user agreement at any time, provided that you discontinue further use of this site. Advikabhagya.com may terminate this agreement at any time and may do so immediately without notice and accordingly deny you access to the site. Such termination will be without any liability to aadvikafabrics.com. Upon any termination of the User Agreement by either you or aadvikafabrics.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. www.aadvikafabrics.com shall have the right to any Comments which shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.
• The Site is provided without any warranties or guarantees and in an “As Is” condition. You must bear all the risks associated with the use of this Site.
• Unless otherwise specified herein, this agreement constitutes the entire user agreement between you and www.aadvikafabrics.com with respect to our sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and www.aadvikafabrics.com www.aadvikafabrics.com’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.